Great Phone Offers With All You Can Eat Data | Three.ie
3Community Menu

Prepay plans. clarification needed

SOLVED
Go to solution
mokina
Investigator
Investigator
‎04-12-2022 08:14 PM
‎04-12-2022 08:14 PM

Prepay plans. clarification needed

Hello Community,

I see prepay plans on this page: https://www.three.ie/buy/prepay.html#sim-only

The 15 euro plan includes all data.

I currently am on the 20 euro plan. If I change into the 15 euro plans, I get only 1 GB.

I am not sure why the difference. I thought that perhaps the fares on the page above are just for new clients, but it is not mentioned anywhere.

Thank you for clarifying. 

0
1 ACCEPTED SOLUTION

Best Answer
Three_Shane1
3 Mod Retired
‎05-12-2022 09:27 AM
‎05-12-2022 09:27 AM

@mokina Hi there, the €15 plan you're looking at in the link you provided above is our 3 Prepay Hero plan. This plan is currently only available for new customers you can check out the article here 3 Prepay Hero. When you're logged into your My3 account this plan won't be available to you so you'll see our 3 Prepay 15 plan, which you are correct in saying only has 1GB of data.

 


View solution in original post

1
1 REPLY 1
Three_Shane1
3 Mod Retired
‎05-12-2022 09:27 AM
‎05-12-2022 09:27 AM

@mokina Hi there, the €15 plan you're looking at in the link you provided above is our 3 Prepay Hero plan. This plan is currently only available for new customers you can check out the article here 3 Prepay Hero. When you're logged into your My3 account this plan won't be available to you so you'll see our 3 Prepay 15 plan, which you are correct in saying only has 1GB of data.

 


1