@Danny4, thanks for that. As there are no planned works in your area, I've moved your post to our Prepay boards. If you are BillPay, just let me know.
You've mentioned that you've been in contact with Three, was that customer care? We have no record of previous conversations with you on 3community, so bear with me, as I may be asking the same questions you've answered before.
What type of phone are you using?
Did you get the phone in a Three shop?
Are you using 4G?
What speeds are you getting?
Are you having connection difficulties indoor or outdoors?
Have you recently updated your OS?
When was the last time you replaced your SIM?
