Refund Request - Accidental Top-Up

[Lyss]

Hi! I accidentally bought two €20 top-ups as I was unaware that the first one had been processed. Is there any way to get a refund on these? I have not used any of the data or texts/calls (and I can’t use credit as €20 no longer gives credit, but merely activates data).

Thank you in advance for any help!

[Three_James]

Hi Lyss👋 Let's check this out! Drop me a PM with your details and I'll be able to have a look at this further.

[Neshanparvej_40811]

Hey! I accidentally bought two €20 top-ups because I didn't realize the first one went through. Can I get a refund for them? I tried to PM you, but it said access denied!

[Three_Niall]

Hey @Neshanparvej_40811 thanks for posting here, unfortunately top ups would be non refundable however I can see you sent me a PM and I'll be happy to look into this for you.