Remove New Payments for Three 20% Bonus Top-Up

[ethrls]

I usually use the 3App offer for the bonus credit every month. However this month, I noticed that they have updated the payment methods and included more options instead of just being able to pay by Credit/Debit Card.

However, only the Credit/Debit card option actually avails you the 20% Bonus Credit. The rest of the payment method does not. I paid by ApplePay this time for convenience, only to be told that's a wrong payment and I do not avail for the bonus credit.

I believe this is misleading as customers will assume ALL method of payment makes them eligible for the offer if it's included in the app link. Why include it as an option if they are invalid for the offer?
It also doesn't specify in the Terms of Conditions that only specific payments grants you the bonus. [https://www.three.ie/pdfs/legal/3plus-prepay-top-up-bonus-credit-terms.pdf]

3App Bonus Credit Screen3App Bonus Credit Payment MethodBonus Credt Terms and Conditions

[Three_Stacey]

Thanks for highlighting this to me @ethrls, having read your post I can see where this could cause confusion. I reached out to the Three+ team on this and they've confirmed that they are looking into this and working on getting this resolved.

[ethrls]

Thank you! Hopefully it will get resolved and no other customers are affected.