Roaming difficulties in Reunion (France)

[Jaybee]

Hi, I’m currently in Reunion Island, which is a territory of France, so I should be able to roam within my EU allowance but I cannot connect to a network properly.

My phone defaults to Orange but I have to switch the phone from 4G to 3G just to get a signal and even then I can only make/receive voice calls and texts, no data.

Has anyone any experience with roaming that they could advise what I could try?

[Jaybee]

As the days go by I’m getting less and less hopeful that this will be fixed. I had been dealing with the chat agents before posting here and I’m a full week trying to get this sorted now and still no joy.