Scheduled Top Up Failed

[Johnnie89]

Hey Team,

My scheduled top up did not apply, I got a text saying it failed. It meant the credit I had wiped out. Support said to do it manually for today so my two questions are:

1. If I top up, will my next auto top up change to 28 days from now? (currently says June 4th)
2. Can I get the credit back before this failed top up?

Thanks!

[Johnnie89]

Topped up - changed my scheduled.

Any chance I can get that credit back? 🙂

Thanks huns!

[Three_Stacey]

@Johnnie89 I'd love to have a look at this for you. Pop me a PM with your name, number, full address & date of birth and I'll get started 👌😊