Top up 40 eur wrongly

[Haruhi]

Hi 

I suppose to top up 20 eur as slways but this time accidentally top up 40 theu phone top up. How can i cancel it and top up 20 eur instead ? If it cant be changed ? What is the plan details of topping up 40 eur ? And how long will it last ? Many thanks !

[Three_Shane1]

@Haruhi Hi there & welcome to the 3Community. With your plan, if you top-up by €20 or more in one transaction then your plan allowances are activated for the next 28 days. As the €40 was added to your account, shows as a credit balance, & activated your plan allowance it's not possible to cancel the €40 top-up.