Top up

[Add_02594]

I can't top up. I keep trying, but I can't. I put in the inquiry because you asked me to contact the customer service center.

[Three_Deborah]

@Add_02594 Hi there, sorry to hear you are having difficulties topping up. Have you contacted customer service? I don't see any previous posts from you with us advising you to contact customer service or other information.

Can you tell me how you're trying to top-up?

• Credit/Debit Card
• Voucher
• Instant top-up
• Through My3

Let me know and we'll go from there!