Hi @Shane_73628 and welcome to 3Community 😊
Have you seen our blog on how to remove the adult filter? To remove the filter all you need to do is contact one of our care teams, once they've verified your details the filter is removed all in all this can take up to 24 hours.
Have you been in contact with customer care more than 24 hours ago about this?
As you can see I've moved your query to an existing thread on the removal of the Adult filter.
