@saramena I get you 👍 The above instructions are how you find and see your top-ups for Prepay. This is the nearest thing you have to an invoice via My3. Are you topping up through My3 account, the instant top-up feature ( this has an email confirmation receipt), or your online banking? Buying a voucher and getting a receipt is a good way to keep a paper trail of your top-ups too 👌
@saramena Hi there, invoices are a feature for Bill Pay customers. In saying that, when you log into My3, you'll see Balance Details on your dashboard. Click in here and scroll down a bit. Here you'll see Top UP Details, showing you the date, time, and amount 👌
Thank you for your reply, it's helpful. However, I'm not a Bill Pay Customer, I'm a prepay one, so the presented solution doesn't work for me. Is there a way in my future online top-ups to get an invoice?
@saramena I get you 👍 The above instructions are how you find and see your top-ups for Prepay. This is the nearest thing you have to an invoice via My3. Are you topping up through My3 account, the instant top-up feature ( this has an email confirmation receipt), or your online banking? Buying a voucher and getting a receipt is a good way to keep a paper trail of your top-ups too 👌
So its not possible to get paper receipts for Prepay top up done by credit card, is that my understanding of the solution? and the only way to get a paper receipt is to top up in a shop and keep the receipt?
