Three Billing breakdown removed from My3 App and Website
Following various issues with three billing(3 Billing not working with Google Play Store AGAIN!) , it was good to see it working as supposed to and being able to keep track of the amount being spent on it via the App, albeit in a rudimentary way via a cumulative balance under extra charges under DEFCC(Data & Entertainment) - see attached image(the €3.99 DEFCC charge is a movie rental on Google Play). This has now been removed from the app and I cannot find any way to keep track of these charges via the website. It is perplexing that we can see a statement of call charges for a few cents but not for larger purchases such as movie rentals, books, games etc.
What is the reason for the removal of this, and when can we have a method to follow these purchases reinstated?
@Three_Deborah I can see text, call and data events (only GPRS events) but no mention of any PlayStore events.
For example I had a purchase on the 8th of this month but it doesn't show up anywhere for me except the text message from Three and Google at the time.
I know you mentioned 3Billing at the beginning of this thread, can you double-check that your PlayStore payment is set up to this. I reckon it is because you've received the SMSs confirmation from us. Oh, do you still have these?