Hi , I had a week left and I decided to top up because I wasn’t sure what my phones were going to be like next week but it looks like it has started a new plan. Does that mean I’ve lost a week? Thank you
Yes, @Add_70238 Prepay plans automatically activate, so the plan will automatically activate if you top up by the required top up amount. For more on plan activation please have a look at our blog All About: Prepay Plan Activation.
