If you have just upgraded your Three phone, here’s a quick guide to what you need to know.
New phone, same plan?
- Check if your current SIM fits into your new phone. If it does, you’re all set!
- If not, you will need to insert the SIM that came with your phone and activate it by clicking here.
New phone, new plan?
Prepay
Did you select your new plan as part of your order? Your new plan will activate automatically. You can confirm this in your My3 account by logging in or registering by clicking here. If you need more information, you can read our 'All About: My3 and Prepay' blog by clicking here.
Forgot to change your plan? No worries, just read our blog about changing your Prepay plan by clicking here.
Bill Pay
Did you select your new plan as part of your order? Your new plan will activate automatically. You can confirm this in your My3 account. Learn more by reading our blog about My3 and Bill Pay by clicking here.
The information above is for current Three customers. If you have just joined Three, read our list of handy links for setting up your new Three phone.
Got a question? Search our 3Community or start a new topic, we are always happy to help! 😊