How to use router

[novicfps]

I have a router huawei E5783-230A i got from 3 for home broadband bill pay, I get 0 to 16mbs download speeds all day and 0 mbs upload,, that is good download speeds but I must be doing something wrong. How do I keep the speeds high all the time. 

[Three_Stacey]

Hi @novicfps I'd love to look into this for you, I'll need a little more info like how long have you been experiencing this, and have you tried any of the troubleshooting steps outlined in our blog All About: Broadband   Coverage? 

Have you tried changing the location of the router and has the sim been updated recently?

Let me know and I'll be able to see what our next step should be.

[novicfps]

@Three_Stacey 

Hello i have not updated my sim, I only recived it 3 weeks ago

[Three_Niall]

Thanks @novicfps , have you tried putting the router in different locations to see if the connection remains steady?