hello everyone, I have a realme 10 pro+ phone, as soon as I arrived in Ireland I bought a SIM from 3, but the Internet speed does not reach 10mbs at least, in the evening 1-3mbs, the 5g sign shows, how to solve the problem? thanks
Hey @Victor_20305, welcome to the 3Community, we'd love to help with this however I just have a few questions for you.
Is this affecting only data or are calls and texts also affected?
When you arrived in Ireland have you tried manually selecting the network?
Have you tried switching between 3G/4G/5G?
In your settings can you also try resetting your APN settings to help you reconnect to the network, you can view this here?
whats the exact model of the phone?
Rmx3687
Whats the signal strength when your connected to 5G ?
Do you still have the same speeds?Have they always been the same ?
