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Upgrade eligibility increases the price?

EoghanLynam
Novice

Upgrade eligibility increases the price?

I'm looking at a google pixel 9a as a replacement for my dying older pixel, and when I click check upgrade the price goes from €249 to €399, THEN €429. All while saying I'm eligible. What exactly is going on??

1 REPLY 1
Three_Niall
3 Community Admin

Hey @EoghanLynam, I'd be happy to explain this to you here, when you are looking at the Google Pixel 9a and it advises that this is from €249, this price is dependent on a number of factors including the plan and qualifying offers. 

 

Once you select the phone and answer the questions about your number and select your plan the price as the checkout would be the price of the device based on these factors. As we don't process upgrades here on the Community I would recommend contacting 1913 to discuss this with the relevant team who can advise you based on your account.