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Roaming Issue with Three Sim Ireland in the UK

Date972
Investigator

Roaming Issue with Three Sim Ireland in the UK

So basically, last week I travelled to Northern Ireland, despite having turned on Data Roaming function, I didn't either receive any text message from Three Ireland or have my phone automatically connected to Three UK. I did the same steps to my friend whose phone is the same model as mine (Iphone 11 Pro), but he did receive welcome text from Three UK after crossing the border and his phone automatically connected to Three UK while my Three sim had never received any welcome text after crossing the border or automatically connected to 3 UK. Besides, I did restart and select network manually but there was no difference as the signal always showed "searching for network" then "no services". Could you please help me with this issue? Thanks

1 REPLY 1
Three_Shane1
3 Mod Retired

@Date972 Hi there, are you back in ROI now or are you still in the North? When you manually tried to select the network was there any error message displayed to you? Is this the first time that you've been unable to connect to a roaming network?