Add A Second Number to MyThree

[Andreas94]

I have a number registered on myThree, recently bought a second SIM from the store for a second phone. I want to add this new SIM to the same myThree account as my current one but there doesn't seem to be an option
The only option I can see to do this is to request another SIM card through myThree, which I would rather not do

Is there a way to add a second existing number to the account?

[Three_Shane1]

@Oornet Hi there & welcome to the 3Community. Glad to hear you got sorted 😊

[Tom_82888]

Hi Shane,

Any chance you could help with a similar issue I have? I want to add a bill pay number and a prepay number to my existing account.

[Three_Stacey]

Hi @Tom_82888 we'd love to help you with this 😊

Have you already purchased the new account? If you haven't you can do this through your My3 account. Once you've logged in on the dashboard (mid-screen left-hand side) click Add new line.

Let me know how you get on or if you've already purchased the new accounts.

[Sebastian676]

I have a number registered on myThree, recently bought a second SIM from the store for a second phone. I want to add this new SIM to the same myThree account as my current one but there doesn't seem to be an option
The only option I can see to do this is to request another SIM card through myThree, which I would rather not do

Is there a way to add a second existing number to the account?

[Three_Shane1]

@Sebastian676 Hi Sebastian & welcome to the 3Community. Are both accounts bill pay, or are both prepay, or is one bill pay & one prepay? Once you get back to me with the account types you have I'll be able to help 😊

[Tom_82888]

Yes both account purchased already, bill pay one was bough with the same email but never registered to the account.

[Three_Stacey]

Hi @Tom_82888 to add existing numbers to your My3 account just follow the below steps;

Log in to your My3 account 

Click on the user menu icon (top right)

select manage profile

select manage my account

Click add number

Give these steps a try and let me know if you have any difficulties 👍

[Tom_82888]

Perfect, thank you.

[John_52342]

HOW did you do it?

[Three_Stacey]

@John_52342 welcome to 3Community.

Are you having difficulties with the steps I gave? If you are let me know exactly what's not working for you.