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Bill Pay Daily Roaming Add On Not activating

Add_84858
Novice

Bill Pay Daily Roaming Add On Not activating

I added the bill pay ROAMING  daily add on to my contract as I'm currently in the US but it's not activating and I'm being charged as normal for data. Is it the wrong add in? (I'm from Ireland, EU). 

1 REPLY 1
Three_Niall
3 Community Admin

Hey @Add_84858 , Welcome to the 3Community 🙂

 

If you have added the add-on successfully and you are looking to query the charges I would recommend speaking to our messaging team here and they will be able to confirm if the add on has been applied successfully and confirm the reasoning for the charges to help get this resolved for you.