First Bill after upgrading is higher than expected?

[fozzie_123]

Hi Three,

I recently upgraded my phone but noticed that the first bill received since is higher than expected. Its looks like rough two months of charges + the price of the upgrade instead of one month + the price of the upgrade.

Is this correct?

I tried using My3 to look at the itemised bill but for some reason that month can't be viewed (I can see older bills and one afterwards).

Let me know if you can look into this.

Thanks,

Ken

[Three_Deborah]

@fozzie_123 Let's look into this for you 👍 Send me on your account details as this will allow me to check your bills and charges. Thanks

[fozzie_123]

Thanks Deborah.

I just PM'd you my account details.

Ken

[Three_Deborah]

Perfect, we'll get back to you there 👌