changing from prepay to billpay

[ashamasha]

Hi,

I'm trying to change from 3 prepay sim only to billpay sim only, for the current 1/2 price offer. But when I answer 'yes' to the question about porting my number over, I get an error that my number isn't valid to do so. Is there any way around this?

[Three_Orla]

@anonymous2020 Which plan were you selecting when trying to opt-in for the €199 offer?

[anonymous2020]

I was trying to avail of the €45 a month for the iphone 11, for €199.

[Three_Deborah]

Thanks for that. When you log into My3, are you able to see this offer on your dashboard? You'll need to click on upgrade/discounts. Send me a PM with your full name, number, address and date of birth.