Ideas Board

Hi there. I am Three broadband customer for last 3 years,including 5g since last year. I was wondering if there is possibility to add 5g signal to THR_CK0492 site,which is nearly in the town centre? Home broadband is connecting to THR_LK0182 site ,its over 5 kilometers away from the town and always heavy congested between 8 and 11pm . The THR_CK0492 site is much faster in these hours, but its an LTE only. I believe this upgrade would make connection much smoother ,especially for streaming and gaming, as at the moment streaming is difficult .   Just to give some example :  THR_LK0182 at 9pm THR_LK0182 at 9pm with LTE only :   THR_CK0492 at same time     As you can see above ,5g is very congested and instead of helping with speeds its actually slower. It makes no point to pay for 5g broadband at current levels.      ... View more

Hi, with the recent launch of eSim, it would be great to have Apple/Android smartwatch mobile connection support. ... View more

So, as I'm sure your all aware tat when upgrading with Three the cost of the device is added to the next bill. While this is a great idea in it's self more could be done to improve this further. How you might ask? Virgin currently offer a similar system where as the cost of the device you upgrade to can be split over the cost of 2-3 bills. In the current climate we are in with the cost of living this would be a great way to help the loyal customers manager their bills more as well as further reward them for being with Three. The cost of devices and technology is increasing and many more consumers either delay buying items , waiting for sales or until they can save up enough for it this is putting a Damper on the sales industry as less customers are buying.   The only other reason I mention this is because Three Billpay customers don't get the same deals as a new customer, as the buy in offers they get are way better. This would help long standing customers feel more valued and not like another number .   Points to note: This could be an offer extended to customers that are with Three between 3-5 years. Offered only if the customer has a proven payment record i.e. 6-9 months of non missed payments customers loyalty Value would determine which devices they can get this offer on e.g. lower value customers can only get devices costing upto 199 , mid range upto 299 and higher range 399+ online/ call only  A few other rules can be put in place based on business rules but this would be a game changer as far as customer retention would go. ... View more

Now that the nice list of countries is available for roaming, it would be even nicer if it listed whether 4G or 5G roaming was available while roaming.  ... View more

So I’m a really heavy gamer and I wanna buy more games but since I found out about the 3pay it made life easier when I used it on my iPhone to buy certain things but I would like if it was added to the PlayStation store since this would be very pleasing for me ... View more

As most people have netflix, maybe it would be good option that the netflix payment could be taken out of a persons account ... View more