5G outage Rathdrum area

[Kealan_86801]

Hi

5G coverage has been out for at least a week in the Rathdrum area. I have received no notification of this outage or when service will be restored.

Please confirm when 5G service will be restored. The current 4G+ reduced service is not fit for purpose. Speeds of less than 5Mbps are routine and unacceptable.

Thanks

[Three_Stacey]

I'd be happy to look into this for you @Kealan_86801 and see if there is anything that I can do. I'll need you to pop me a PM with your name, number, full address, date of birth and the reference number from the investigation launched on your behalf. With these, I'll be able to look at the investigation. 

[Kealan_86801 · Accepted solution]

Hi All

5G is back up and running again. Whatever the problem was with the cell, it's now fixed. Thank you al for your help.

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