Any way of checking network connectivity?

[Add_16425]

I haven’t had mobile signal at home all day, is there a page that tracks outages? I’ve only found one for the UK https://www.three.co.uk/support/network_and_coverage/network_support

[Three_Shane1]

@Add_16425 

Hi there, check out our planned works article Planned works schedule. to see if works are ongoing in your area. If you don't see your area listed pop back to me here with your Eircode & I'll check on the coverage for you. 

[Add_16425]

Hi, nothing listed there, nearest eircode would be F92 A520

[Three_Stacey · Accepted solution]

Thanks for providing your eircode. I've had a look at the coverage in your area, and I can see that we do have a site offline at the moment. 

Our technicians are aware and are currently working on it, I don't have a specific timeframe on this at the moment but we are working on it and we will have it up and running as soon as possible. 

[Add_16425]

Is there anywhere to track the progress of the repair? Or just wait? It’s been off all day. Briefly had an Edge connection at one point.

We have been restating phones throughout the day incase that was the issue too

[Three_Stacey]

@Add_16425 our tech and engineering team are aware of the difficulties being experienced and are working on this as a matter of urgency.  I've reached out to them for an update and as soon as I have it I'll let you know.

[Add_16425]

I appreciate it’s being treated as an urgency, but it’s been four days of only a brief glimmer of signal. Just being left in the lurch, I’d be quicker switching to Eir.

We’ve no idea what calls were potentially missing and can’t 2Factor log into a lot of sites because no signal.

[Three_Stacey]

I can understand your frustration, I would be too. I can confirm that we had a team on site today working on getting the service back up and running. As soon as I have any updates I'll post it here for you.