I topped up my credit as my plan was late and have payed 2x

[Ciano027]

My automatic top-up plan was late this morning so I had to manually top my data up by €20 up for work, however about an hour later my automatic top-up has come through aswell for €20. I want to know is there anyway to get a refund as I did not want to pay for it twice for my days when I only need to pay for it once?

[Three_Niall]

Hey @Ciano027, thanks for posting here, unfortunately we wouldn't be able to refund the prepay top up that you decided to add to the account however pop through to us here on PM along with your full name, mobile number, address and date of birth and I can check the account for you.