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No internet

Helio_89968
Novice

No internet

 I’m facing a data Service interruption , I try to call three but they do not support their user over the weekend.

i have seen many people reporting the same issue with no access to the internet without explanation form three , what Can a three customer can do to get a support when they have problems over the weekend, anybody else facing issue to access the internet?

1 REPLY 1
Three_Niall
3 Community Admin

Hey @Helio_89968, We are aware that some Three prepay customers experienced issues with call, SMS, and data services on Sunday. The issue has now been fully resolved, and we apologize for any inconvenience this may have caused. If you're still unable to use services as normal, please restart your device, and your service should resume. We can confirm that no customer will lose credit due to this issue, and Three is working to ensure that any impacted customers are credited appropriately in the coming days.