Welcome to 3Community @Add_94258
Has the top up completed or is it still pending? This can be confirmed through your online banking. If the top up has been completed, it is non-refundable but I'm happy to look at your account if you pop me a PM with the details of the top up and your name, number, full address and date of birth.
As you're new to 3Community you'll need to increase your rank to send PMs. You can increase your rank by commenting on posts, creating new posts, kudos or liking comments. Once you rank up you'll get a message to notify you & you'll need to log out & back into the Community & you'll be able to PM us directly.
