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Topup 30euro but still keep 20euro plan

Add_20354
Novice

Topup 30euro but still keep 20euro plan

Hi

I topup 30euro by aib bank app.

But when i check web site it still keep 20euro plan. How can i change plan for 30euro plan?

I need unlimited call with any network. 

Please answer asap!

Thanks

1 REPLY 1
Three_Shane1
3 Mod Retired

@Add_20354 HI there & welcome to the 3Community. To change your plan you'll need to first log into your My3 account for the steps required check out our Help & Support article Change Plan or Add Ons. Once you've changed your plan you can then top-up by €30 to activate the new allowances.

 

Since you've only topped up recently I would suggest waiting to change plan until your current 28-days are up so you still get the full benefit of your current allowances.