rcs messaging costs

[JeffNobody]

hello

how much do rcs messages cost on prepay hero? i understood they worked like facetime or whatsapp, in that they operate over mobile data.

if im using rcs to non irish mobile, are you charging me?

thanks

[Three_Niall]

Hey @JeffNobody thanks for posting here.

You're correct. Similar to a Whatsapp or Facetime, RCS messages are sent while using Mobile Data or Wi-Fi so you wouldn't be charged like you would for an SMS. 

[JeffNobody]

thanks niall. the obvious follow up then is who do i get a refund from if ive been charged? thanks

[Three_Niall]

If you would like to query a charge on your account I'd be happy to check this here for you, Pop through to us here on PM along with your full name, mobile number, address and date of birth along with the charge you are looking to query and I can check this here for you.