Top up but no data?

[Nathan_42084]

 

I recently toped up my data plan last night (all you can eat) and was surprised to be informed that I had no data after only using 100mbs of data.

My credit is completely gone and I'm kinda lost since I haven't a clue as to how any of this works.

 

 

 please and thank you to anyone who can explain/fix this 

[Andrew_68457]

Exact same problem here, will be switiching from 3 once its resolved

[Three_Niall]

Hey Everyone, We are aware that some Three prepay customers experienced issues with call, SMS, and data services on Sunday. The issue has now been fully resolved, and we apologize for any inconvenience this may have caused. If you're still unable to use services as normal, please restart your device, and your service should resume. We can confirm that no customer will lose credit due to this issue, and Three is working to ensure that any impacted customers are credited appropriately in the coming days.

@Cian_34949 @Yev_12791 @Andrew_68457