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Urgent follow up billing address not updated after 1 week

MANAN_13027
Connector

Urgent follow up billing address not updated after 1 week

Hello,

I visited a Three store one week ago and requested a change to my residential address. The staff member took my new address and told me it would be updated within 24 hours.

However, I have checked my latest PDF bill in the My3 app, and it still shows my old address.

I need a bill showing my current residential address as proof of address to open my bank account with AIB. AIB has confirmed that they will accept my Three bill.

Could you please check whether my address has been updated correctly and help me get an updated PDF bill showing my new address as soon as possible?

I would really appreciate your help, as I need this document for my bank account application.

Thank you.

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