Are you on an older Bill Pay plan, either on your phone or broadband? Have you recently changed it or thinking of changing onto our All You Can Eat Data plans or 3Unlimited Broadband? If so, you'll need to know what to expect on your first bill after you change.
There are two ways that our legacy plans were billed 1: in advance and 2: in arrears.
- If your old plan was billed in advance, nothing will change on your next bill and your new plan will continue to be billed the same way
- If your old plan was billed in arrears, your first bill may seem higher than you were expecting. This is because you will be charged for your first month’s line rental on your new plan in advance and the cost of your old plan up until the date you moved onto your new plan. This is reflected on your bill as ‘Total Monthly Charges’.
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