Is this a scam

[James69]

Just got a message from 3care to say my mobile sim plan will be disabled because I did not accept new terms of service and asking me to log on to a website. I'm wondering is it genuine or a scam message 

[Add_20453]

I’ve just done the same 😬 I entered my email address and password but when I saw the request for bank details I realised. I use this password for multiple accounts though. Have you had any hassle?

[Ellen_27983]

I changed my password for my 3 account just to be sure, but I’ve had no issues with any other accounts or apps getting hacked so it should be fine, thank god!!

[Add_20453]

Okay that’s great, phew. Thanks so much

[Three_Stacey]

Thanks for sharing that good advice @Ellen_27983 with @Add_20453 

[Dmessiah]

Hi yes I just got the same message ..thanks for acknowledging this is a fake message

 

[nolaig_33524]

happened to mme too

[Rugcub77]

Hi Guys just received a similar text stating my contract will be cancelled if i didn’t clink on link from webthree-mobile-term.com the contact number on it is from  08x xxxxxxx

[Three_Niall]

Hey @Rugcub77 , thanks for contacting us here, the text message that you have received would have been a phishing text and I would recommend not clicking on the link. You can find more information here on our Phishing Explained: How to Stay Safe Online article

[Emma_08964]

 i’ve gotten this today googled to see if was a scam first though

[Three_Niall]

Hey @Emma_08964 , Welcome to the 3Community 🙂

I have checked the screenshot and I can confirm that this is a Phishing scam we are aware of and I would recommend ignoring this SMS. You can view more information on this here on our Phishing Explained: How to Stay Safe Online blog.