I've tried with Chrome and Firefox. After I click [Create] on the Scheduled Top Up screen it just reloads the screen. There's no error message and the top up doesn't appear to be scheduled.
@Rossmc Hi there and welcome 👋 Talk me through what you're seeing when your scheduling the top-up and we'll go from there 👍
@Rossmc thanks for getting back to me Ross. Have you tried setting this up on the app yet by any chance? I may need to pass your info to our tech team so pop me a PM with your phone number, full name, address and date of birth 👍
I'm having the exact same issue as what's described here. Tried 2 different browsers (Chrome and Firefox) plus the iPhone App but the card details are not saved. Any chance I can get some help?
@MarcoL Welcome to 3Community 👋 Tell me, at what stage of the process are you noticing this? Are you getting an error message? If so, a screenshot would be great! Let me know, the more info I have the better 😁
@MarcoL Ok, this is something in your account set up so. Pop me a PM with your phone number, full name, address, and date of birth so I can check this out 👍
I'm having the same issue as described here. I`ve tried on Chrome, Opera and app.
@Giggs Hi there. Tell me, have you registered a card and topped up manually before attempting the scheduled top-up? Let me know and we'll take it from there 👍