Hi,
I moved from Eir to Three and my old number was due to switch over to the new phone today. I put the new sim card in the new phone when it arrived on Monday but it is still on a temporary 083 number. Can you help?
Thanks
Hey @Sarah_41177 I'd love to look into the status of the port for you, pop through to us here on PM along with the temporary number, full name, address and date of birth and we can check this for you,
As you're new to the Community you'll need to increase your rank to send PMs. You can increase your rank by commenting on posts, creating new posts, & kudos/liking comments. Once you rank up you'll get a message to notify you & you'll need to log out & back into the Community & you'll be able to PM us directly. Or if you'd prefer you can contact customer care on 1913 or by clicking here to chat to our messaging team.
Hi Niall,
It won't let me PM you, it says I don't have access to this function. As I am only replying to you, is this private?
Thanks
Sarah
Hey @Sarah_41177 , I can see that your role updated and you were able to send a PM so we can assist you there.