NAT type won't change from strict

[Patrick_13030]

Since getting the ZTE WiFi 6 T3000 router my NAT type has been stuck on Type Strict.

I have tried resetting, port forwarding, enabling DMZ, enabling UPnP, and nothing is working.

The PlayStation I have has a static IP and it still didn't work, and changing networks and using LAN makes no difference, so I have been told it's a problem on the ISP's side so I was wondering if anything can be done to fix that?

[Shane_76711]

Hi Niall,

Could I please get some help solving this issue as well? I don't have enough karma to PM you. can we chat another way?

[Three_Niall]

Hey @Shane_76711 , I can help you here however you would need to PM us with your broadband number, full name, address and date of birth so I can check what is happening.

I have checked here and you have the access to PM however you may just need to refresh the page or log out and back in to view the envelope on the top right of the screen to access your mailbox.

[Shane_76711]

PM Sent

[Three_Niall]

Thanks @Shane_76711 , I have gotten the PM and I'll help you there.