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2 X 4G Routers Pause Payment On 1

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SPWR90
Investigator

2 X 4G Routers Pause Payment On 1

Got two three 4g routers
Paying monthly on them and want to pause on 1 of them til the contract ends this or early next year instead of cancelling it.
As I got a eir 5G bundle to test it out & will switch over three when 5G becomes available in my area.

Any support member take care of this!?
1 ACCEPTED SOLUTION

Best Answer

Lol my other account adding kudos 🤭

Thanks for taking the time to look at it 👍

Yeh only looking to cease billing on one of the accounts til the contract ends even though I won't be using it, then pay it fully once it's ended. 🤫

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7 REPLIES 7
SPWR90
Investigator

Any help on this?

@SPWR90 Hello there and good morning. 

 

We don't have a "pause" on our Billpay accounts. However I do see the usefulness of a feature like this, lets say, if somebody is moving abroad for a month or so. They could pause their contract and continue it when they return.

 

I'm not sure it would work like you're implying. If I could pause your contacts, then when it's un-paused the contract would have accumulated, and still be the same amount of months left in the contract.

 

 

 

 

🤔

 🤔

Yeh just want to pay bill on 1 of them in total that's owed right at the end of contract instead of canceling now and paying total.🤔

 

But continue paying the monthly bill on other one. ☺️ Let me know if something can be worked out.

@SPWR90 I get where you're coming from, however much I think on this, I can't figure out a way to help you. There are no options to "pause" an account or something similar. 

 

Now, in saying all that, you could be onto something that our future development team would look into. I'm not promising anything immediate or anything at all though!

 

To bring your idea to their attention, pop over here Idea's Board and put up a post. I'm very sure that @PucaFasa will add their kudos to it 🤔 👍

 

 

 

Lol my other account adding kudos 🤭

Thanks for taking the time to look at it 👍

Yeh only looking to cease billing on one of the accounts til the contract ends even though I won't be using it, then pay it fully once it's ended. 🤫