@Tom_03129 Hi Tom & welcome to the 3Community. Can you confirm is your plan one of the listed below:
3 Broadband Unlimited
3 Prepay Broadband
3Business Broadband Advanced
3Business Broadband Express
3Business MBB Ultimate
3 Unlimited Broadband SIM Only
If you're unsure of your plan log into your My3 account to confirm it. If your plan matches any of the above we can enable the public IP feature. If your plan isn't listed then unfortunately the public IP is not available.
You'll need to increase your rank to send PMs. You can increase your rank by commenting on posts, creating new posts, kudos or liking comments. Once you rank up you'll get a message to notify you & you'll need to log out & back into the Community & you'll be able to PM us directly.
