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A query about my data plan

Juanjo_1304
Novice

A query about my data plan

I bought a SIM in January to have an Irish number with the 20€ unlimited data plan, but I don't know why it won't let me make or receive calls, could someone explain why?

1 REPLY 1
Three_Niall
3 Community Admin

Hey @Juanjo_1304  , Welcome to the 3Community 🙂

 

I'd love to help you here, has this been happening since you received the SIM? Can you also check if you have data when the wifi is turned off on the device?