Can't add Three as payment option

[Add_40525]

Hi, 

Three payment option not appearing when I log in via Android app nor gmail account.  Gmail account email address is the same as the email on my Three account.  My Three mobile number is the number on the gmail account.  Is there something else I need to do for it to appear?

I reviewed a number these but for the people you helped it doesn't seem like they did anything, did Three just enabled something so Google payments could occur?

Thanks for your help...

[Add_40525]

I sent this to you on the 17th April, maybe you saw... any update?

[Three_Stacey]

Hi @Add_40525 I have not forgotten about this, and I know this is taking longer than expected. I'm still waiting on an update from the 3Pay team. I have asked for an update, as soon as I get something I'll let you know. 

[Add_40525]

Not wanting to sound pushy but this was raised as a problem on the 12th April i.e. 17 days ago..  can we get an update please...

[Three_Stacey]

@Add_40525 You're not being pushy at all, it is defiantly taking longer than we expected. I've just reached out to our 3Pay team on this and I'll push for an update for you. 

[Add_40525]

Thanks

[Three_Stacey]

Hi @Add_40525 I know this is taking longer than expected, but I just wanted to reassure you that I have not forgotten about it. Our 3Pay team is in contact with Google and they are to get this resolved for you. 

As soon as I get an update from Google I'll let you know.

[Add_40525]

Hello again, it's been a month. I has anyone even looked? Thanks

[Three_Stacey]

@Add_40525 We're still waiting on an update from Google. I have reached out to them to see if there has been any progress on this. I'll let you know what they come back with.

[Add_40525]

Now a month an a half... any news?

[Three_Stacey]

@Add_40525 We're still waiting on an update from Google. As soon as we get any update from them I'll reach out to you.