Refund

[Servia_63782]

Hello, I made a €15 top-up and they didn't honor my plan and wouldn't let me do anything. When I called, it said I had no balance. So I had to make a €20 top-up and that one worked. I need your help to get a refund for the €15 they didn't honor! Thank you

[Three_Niall]

Hey @Servia_63782. sorry to hear about this. Pop through to me here on PM along with your full name, mobile number, address and date of birth and I can check the account here for you.