iMessage not activated

[Rude]

Hello

Just moved over from Vodafone onto a pre pay plan and my iMessage will not activate. I’ve been into the help chat and no help was given. I’ve done all the trouble shooting. Sign in and out of iCloud. Turn on and off iMessage etc but still no activation. The phone is an iPhone 11 Pro and iMessage worked perfectly on my last network. Any ideas?

[Niamh_04112]

I tried again this morning and it is now suddenly working. Thanks

[Three_Deborah]

I'd like to thank everyone again for bringing this to our attention by posting on 3Community. I take it that this has been resolved for everyone on this thread? 

Please let us know in the future if you have any difficulties with iMessage activation and we'll do our best to get it resolved 💪

[Sean_98991]

I too am experiencing this issue. I switched to a new Three SIM Only top up account in July. iPhone 15. I have dual e-sim. Messages and data are defaulted to use the Three SIM.

Have tried restarting network settings, logging in/out of iCloud, toggling iMessage and SMS on and off. It’s getting a bit annoying as links or media I send to my spouse (also iPhone user) doesn’t go through and shows not delivered message, but it goes through sometimes. Looking for any guidance 

[Three_James]

Hi @Sean_98991 Thanks for messaging and providing the details of what you've done so far. Please ensure that your iPhone has the latest software update installed. The latest version of iOS is 17.6.1.