Great Phone Offers With All You Can Eat Data | Three.ie

All about: All You Can Eat Data with Three Prepay

Three_Deborah
3 Community Manager

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Welcome to All You Can Eat Data Prepay with Three

 

We're delighted to have you on board with us. To help you settle in we've put together some useful information and some benefits of being a Three customer.

 

While we have you here, you're currently on our Community. It’s a hive of information at your fingertips. You can explore this Community and register through your My3 account. If you've got some time, check out our👉 Getting Started on 3Community  and our Prepay discussion board 👉 over here .

 

That's enough of that, scroll down to find out more about being a Prepay customer with Three.

 

What will you need to know?

First things first, we have what we call “legacy” plans, most of which do not have All You Can Eat Data and one which does. You can stay on these or move to our fabulous new suit of 3PayPay plans.

 

Which new Plans have All You Can Eat Data?

 

 

3Prepay 20

3Prepay 30

Data in the ROI

All You Can Eat*

All You Can Eat*

4G Access

Yes

Yes

Any Network Texts – ROI & EU

Unlimited

Unlimited

Three to Three Calls

Unlimited

Unlimited

Calls to other networks

60 minutes

Unlimited

International Calls

n/a

30 minutes

Data EU

10GB

14GB

Cost

€20**

€30**

 

*All You Can Eat data means exactly that, it’s All You Can Eat! Three customers have access to all the data they could need. A fair usage policy applies – see our prepay terms and conditions for further info. 

 ** When you top up, this credit buys your plan. This means when you top-up by €20 or €30 and get all the lovely extras in the plan. If you'd like extra credit, top-up by just a small bit more.

 

In your first days as a Prepay customer, you may have some questions about your account and you’ve definitely come to the right place. The first thing you'll want to know about is how to top up and we've made topping up both easy and convenient. Your My3 App is the best way to manage your account for topping up but you can also use it for checking your balance and keeping an eye on your next top-up date. The scheduled top-up is really handy, just register your card on your My3 account and set it up for your 28-day top up!

 

Download the My3 app on your phone and manage your account 24/7 on the go.

  • Download the My3 App on an iPhone 👉 Here
  • Download the My3 App on an Android 👉 Here

 

How often do I need to top up?

Our €20 and €30 a month plan is subject to topping up by €20/€30 every 28 days. For example, if you top up on 3rd June, you must top up again on the 1st July, as 28 days have passed.

 

Please note: Once your 28-day plan expires, further usage charges will apply to any remaining credit, including internet usage. Once your plan has expired, if you use data on your phone, you will begin receiving text messages informing you that your credit is now being used. We cannot guarantee you'll receive these in real-time so in order to monitor your usage, keep an eye on your My3 App. 

 

3MadeEasy

If you're looking for help on any of our products or services, 3MadeEasy is the place to be. You'll find the latest from the Three team on our plans, phones, information, and services. We've chosen a few of our 3MadeEasy Blogs to help you get started below...

 

Re: How to turn off the Adult Content Filter 

 

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Topping Up Made Easy 

 

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3Plus Rewards

3Plus is our Rewards program just for Three customers. It's our way of saying "Thank You" by giving you exclusive access to presale tickets for the 3Arena, competitions, handsets discounts & offers on cinema, shopping, food & drink. Go on, treat yourself! Download the 3Plus App on Google Play Store and iTunes to get in on the action.

 

  • Download the 3Plus App on an iPhone 👉 Here
  • Download the 3Plus App on an Android 👉 Here

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What Can You Do with your Credit?

Have you built up some credit that is burning a hole in your pocket? With Three, you can use your Prepay credit to buy apps, music, games and more from the Google Play Store on Android. 

 

Check out our 3MadeEasy Blog below to find more information 👀

 

How To: Buy apps using Pay by Mobile 

 

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Does my Credit ever Expire?

Any unused credit shall expire 180 days following voucher activation or application of credit to your account. This 180 day expiry period also applies to any credit on your account which has been accumulated on other Three prepay plans if you move to the Plan. However, any promotional bonus credit applied to your account as a bonus for customers who meet eligibility criteria as provided by Three for various promotions will have an expiry period of 30 days, unless otherwise advised by Three in a particular promotion.

 

How do I sign up for this offer?

For existing Prepay customers, you can change to these plans through your My3 app.

If you are you moving to Three, simply purchase a Prepay SIM card or phone here. Alternatively, drop into a Three store T

To keep your 3Prepay All You Can Eat Data active, top-up by the required amount every 28 days.

 

Don't forget, the 3Community is open 24/7 to offer you help and support. Our Community Moderators are a lovely bunch! If you want to check out who they are you can 👉 #MeetTheMods

 

We are Online: Monday to Friday from 9 am to 5 pm

 

12 Comments
Babs
Not applicable

I have an all you can eat 3prepay 20, the app says I have unlimited data, but I don't have any Internet access. Am sure I have used over 60gb of data, could that be the reason for no Internet access?

Babs

 

Three_Laur
3 Community Manager

@Babs Hello there 👋 Let's take a look at this for you. Tell me, has your internet access returned since you posted? If not, have you restarted your phone? Let me know 👍

 

Babs
Not applicable

Yes, I did restart my device. When I checked my WiFi settings on connected device it says no Internet.

Three_Laur
3 Community Manager

@Babs Tell me more about the device you're connected to, what's the make and model? To test the mobile internet the WiFi needs to be switched off 👍

 

Babs
Not applicable

The sim is being used in a mobile dongle, network is received on the dongle with 4bars, everything is OK, all devices connect but no Internet connection.

Babs

Three_Laur
3 Community Manager

@Babs As you mentioned above your SIM is on the 3 Prepay 20 price plan so it's a phone SIM card and we don't support using phone SIMs in modems or routers. Please test your SIM in a phone and let me know how it goes. Also, you mentioned that you may have used over 60GB of data, just so you know that limit is currently not in place, take a look over here 👉 click here 

 

Babs
Not applicable

Not at home now, will send all required info when I get home.

Babs 

Babs
Not applicable

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Babs
Not applicable

4G Wireless ROUTER Lte

Model/LR113D

Three_Laur
3 Community Manager

@Babs Thanks for that. As I mentioned above we don't support using phone SIM cards in modems or routers so best to keep that SIM in a phone. You can order a broadband SIM for your modem over here 👉 click here